You will receive an email within a day of receiving your application.

Complete internet banking application forms available from any branch. This is applicable to both individuals and corporates.

It is a 4-digit PIN of your choice that you select and set at the point of registration or at the point of transacting.

Only the static password can be changed by contacting ACL.

The system will automatically log you out if you are inactive for 10min.

Please contact your Branch or Relationship Manager for assistance.

-Username, static password or One Time Password is wrong -Try entering all details correctly. -If problem persists, please call your Branch or Relationship Manager

-Click on view mini statement, it will show you the last 5 transactions. -For more than 5 transactions, go to view full transaction list which shows the last 50 transactions. -For more that the last 50 transactions, go to search, input start date and end date, you will be able to view the statements as per specified dates.

-Click on view mini statement, it will show you the last five transactions. -For more transactions, go to view full transaction list which shows the last 20 transactions. -For more that the last 20 transactions, go to search, input start date and end date, you will be able to view the statements as per specified dates

Soon after authorisation, you will get an option to download a POP in PDF or CSV format.

Soon after authorisation, you will get an option to download a POP in PDF or CSV format.

-Invalid ACL beneficiary account details -Please put correct beneficiary account details

-You would have selected an incorrect currency for the account you are transacting on -You need to select the correct currency

No, you cannot. You have to send such instructions through the branch.

-Internet banking allows you to make your RTGS payments and Internal transfers 24/7 from anywhere. -You can also view your mini statement and account balances at your convenience.

The bank has adopted a paperless strategy and branches are no-longer taking application forms for these transactions. In any event, internet banking brings convenience to your life style.

Email is free and there are many email providers on the internet. To open with GMAIL, please visit https://www.google.com/gmail/ and click on create account. Fill in the registration details as requested.